Do you ski? Do you scuba? Love the ocean but not so into beaches? Dying to see the incredible mosques of Uzbekistan with no clue where to begin?

These are the topics of discussion we explore with clients. The first step is really just getting to know you and what you enjoy, how you like to spend your free time, and how you see yourself doing that when you travel. Depending on whether you have your destination figured out or want to brainstorm and plan in years, we explore the possibilities. We discuss your travel wishlist, the kind of crowd you want to mingle with at your hotel, and ultimately, what really matters to you for the journey. We deeper we go, the better trip we can curate.

Once we have the scope mapped out, we can discuss budget, timeline, and deliverables.

We apply everything we’ve learned and start shaping it into a clear plan. We lay out ideas for accommodations, routes, and experiences that fit your style and priorities. You’ll see how your wishlist can come to life — whether that’s a luxury train through the Alps, private cooking classes in Kyoto, or simply the best room with a view.

We’ll talk through options, make tweaks together, and ensure the proposal aligns with your budget and timeline before locking anything in. When it’s ready, you’ll receive your final itinerary in a beautiful digital format, complete with a handy mobile chat-powered app so you can stay connected while you’re on the move.

While you’re away, we’re never far behind the scenes. Prior to departure, we confirm your arrival details with hotels, double-check transfers, and stay in touch in case you need help mid-journey.

Things change — weather, delays, a sudden desire for a last-minute reservation — and that’s all part of it*. Our job is to make sure the plan stays seamless so you can focus on enjoying every moment, whether that means island hopping, museum hopping, or doing absolutely nothing by the pool.

*In-travel itinerary changes and dining reservations are concierge-level services which may incur additional fees depending on the service you have booked.

Once you’re home, we want to hear how it went — the highlights, the hiccups, and the “next time I’d love to…” thoughts. This isn’t just a formality; it’s how we plan even better for you each time. Our clients have worked with us for years, and that continuity makes every trip more personal and rewarding than the last.

We remember what you loved (and what you didn’t), whether it was a 3 Michelin-starred restaurant or the cosy spot that surprised you most. Maybe you discovered a love of rail journeys or realised you prefer a softer pace — we take note. Or a food tour in Vietnam might spark your next trip focused on cooking classes and markets. It’s about building a relationship that makes each journey part of an evolving story we create together.